At MILAN EVOLUSI SDN BHD, we are passionate about our work with our vision that unites us as a team with each and every day and is the hallmark of our customer-driven culture. Leading the way is our seasoned leadership team who set high standards for our company so that we can give you the best service possible. Providing the best service can only happen with great employees. We take great pride in our work, and take great care to deliver the expected results to our customers.
We recognize the importance of nurturing relationships that reflect our culture of unwavering ethics and mutual respect. From our humble beginning with a HQ in Kuala Lumpur, we have now expanded our service via our regional office throughout Malaysia, which is headed by highly qualified professional.
We also believe our responsibilities also extend beyond business. And it's why we behave ethically and honestly in all our interactions – with our clients, our partners and our employees.
We aim to provide accurate, excellent and quality services to our Partners.
In view of the extensive changes currently taking place in the insurance market, we see a great need for us to specialize in certain key areas of loss adjusting, surveying and investigation, keeping in mind of our expertise and resources. We believe, by specializing in certain key portfolios, we will be able to provide our clients with better service and value added benefits in many ways.
The key areas which need focus are as follows:
The team which we have in our company has been dealing with fraud claims for the past 15 years. The team has successfully managed to uncover fraud for several insurance companies involving theft, Bodily injury and own damage claims, resulting in huge savings for the insurers.The above is possible, through our contacts with the authorities and our expertise in approaching the situation on a case to case basis.
We provide complete investigation with regards to this aspect on the earnings and financial commitments of the deceased to justify the actual loss of income to ascertain the total quantum.
We are able to conduct fast track investigation with the compliance period of 14 working days from the date of assignment. We believe the above is crucial to ascertain fraud and to enable insurers to negotiate direct settlement with the parties involved without involving solicitors, if the case is genuine.
The team in our company has also been involved in conducting surveillance cases for more than 15 years. We are able to conduct surveillance accurately with special equipment’s and high definition cameras. The team has previously successfully conducted several surveillance cases, which resulted in savings for the insurers.